Conducting Environmental Outreach on Social Media in 2025

insta video still Social media is a vital part of any environmental behavior change campaign these days, as it has been for years. But we are seeing massive changes: what used to work to reach people and get engagement simply doesn’t anymore. How people use and treat social is very different from ten or even five years ago. And this means our outreach strategy needs to change, too. Here are some quick tips:

How Many Words? Fuggedaboutit

Don’t worry any more about the optimal number of words in a post. The one word now is: VIDEO. Especially: short form, vertical video designed for Instagram, Facebook Reels and YouTube Shorts. An average person spends about 100 minutes per day watching online videos. AND…they are often watched with sound off (85% of the time for Facebook users), so it’s important to make sure you can get the point across without audio. See vertical video examples at the end of this post from Watershed Watch and Livermore Recycles.

Cache the Hashtags

Those #hashtags used to be vital to get your posts found, but now they’re passé. Supposedly those clever AI algorithms are analyzing and organizing your content so efficiently that hashtags, which used to help “index” posts, particularly on Instagram and Twitter, are no longer needed, though some do still recommend their limited use.

YouTube is King

Despite all the noise around TikTok, according to Pew Research , nine in 10 teens use YouTube, as opposed to six in ten for TikTok and Instagram. Among adults, 85% of U.S. adults say they use YouTube. This doesn’t mean you shouldn’t use other social channels, but don’t forget the ‘Tube.

Organic Reach Is Just a Dream

Going viral may be a dream, but reaching even your own followers organically is a nightmare. Reach and engagement, never robust, have been steadily declining on Facebook and Instagram. It may be time to think about social media as an advertising channel, where you get what you pay for, if you’re lucky and diligent.

Just because things are changing, doesn’t mean we give up. Social media can and should still play an important part in your outreach to increase recycling, stop litter, fight waste, and more. Outreach specialists need to keep watch on the metrics and be open to experimentation and testing to continue to reach people on social media. Good luck!

Next time: we’ll delve deeper into AI and how it can help – and hinder – environmental outreach.

 

 
 
 
 
 
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A post shared by Watershed Watch (@watershed_watch)

Actors Sought for Recycling Video

Seeking Actors with Green Ambition

zwm logoZero Waste Marin is seeking one adult and one youth actor (aged 10-14) for two educational videos about waste and recycling in Marin County. Applicants must be available for two full days of shooting plus (Zoom) rehearsal time and wardrobe fitting. Actors must be able to travel to Novato for one day and San Rafael for the other. Video will be filmed (mostly) outside. 

For requirements, application procedure and compensation details:

Download Adult Actor Listing

Download Youth Actor Listing

 

Sunnyvale’s FoodCycle Branding and Video — A CAPIO Award Winner!

Sunnyvale’s “FoodCycle” program is unique in the Bay Area. It truly “recycles” food into a new product—animal feed! The food scraps are collected using a split garbage/food scrap cart, and sent to a facility for processing. Using the garbage cart is a clear departure from nearby cities that collect food scraps in the yard trimmings cart to create compost. To address the many public concerns with this major change, the City needed clear and engaging marketing tools – including a video:

 

The Gigantic team structured the video around a behavioral process: How do people deal with food scraps? When do they make them? The information is broken down into clear steps:

1) Preparing the collection pail with accepted liners,

2) Showing when and how food waste is created,

3) Detailing what kinds of food scraps are accepted and

4) How to dispose of the kitchen waste in the new curbside cart.

This approach differs from other food scrap outreach that emphasizes what kinds of food are accepted. Instead, the model “FoodCycles” in situations when food waste is generated: cooking/prepping food, cleaning up after meals, and cleaning old leftovers out of the fridge.

We’re proud to say that the video won the Epic Award of Distinction in its category at the California Association of Public Information Officials (CAPIO) annual awards competition in April 2018.

 

Touched by the Cart: Five Recycling Videos with Emotional Appeal

Stevie Wonder sings in a recycling video from the early 1990s
Stevie Wonder sings in a 1991 recycling PSA.


Haulers, waste agencies and environmental outreach professionals have been working for decades to improve the U.S. recycling rate, yet overall the country’s recycling rate is around 34 percent – so there is much room for improvement.

Part of the challenge that we see is putting the emphasis on operational facts before attracting people with an emotional appeal.  Search for “recycling” in YouTube and you get almost 900,000 results. Most of the top hits focus on how to recycle. Some examine if it works, or problems with recycling. But very few focus on why people should recycle, which is a very important factor in encouraging behavior change. In fact, the video results indicate how we take recycling for granted, assuming everyone is already on board and participating. The truth is, even with established behavioral practices, it helps to periodically boost morale with a new appeal that is fun, moving, or otherwise stirs our feelings.

There’s a kind of taxonomy that emerges if you look at enough videos that encourage recycling. Here are some categories with examples of different approaches, mostly light-hearted, that aim to increase recycling and composting activities:

“Here’s What to Do”

This is a classic “what goes where” video from Livonia, Michigan.  The viewer is given no context, no appeal to emotion, just “this is what to do.” (And it’s not so simple, either!). While the information is important, the delivery could be more compelling:

Hot Tunes and Celebrity Sightings

This 1991 classic from an earlier time of recycling outreach has action-packed celebrity sightings and groovy music in an attempt to make recycling cool. The video played on MTV and in move houses and was part of an integrated campaign by the Take it Back Foundation that included classroom curricula and the development of a resolution introduced to the House and Senate to declare April 15 “National Recycling Day.” It’s a great example of use of using a catchy campaign to increase awareness. (Bonus – how many of the celebs can you name?)

This Cal Recycle video combines humor and a self-deprecating celebrity “endorsement” from Ed Begley Jr., as the public is shown that you don’t have to be a star to make a difference.

Personifying Trash

Some campaigns take the point of view of the stuff being recycled rather than the recycler, as in this video from Keep America Beautiful. It was created following research that showed that only 10 percent of Americans have a recycling bin in their bathroom:

Personifying the Bin

If creating empathy for trash doesn’t help, how about empathy for the recycling and compost bins? Here’s one example from the UK, aimed at making folks more mindful of those useful outdoor bins:

At Gigantic, we thought that creating an organics cart mascot would raise awareness, and use of the green cart when we created this video for the City of Livermore:

We’ll be looking at the use of memorable messaging to increase recycling and composting participation during our session “Not Just the Facts, Ma’am: Getting the Message to Matter” at the CRRA conference this August. We hope to see you there!